Home/FAQ
FAQ2019-02-24T12:31:28+00:00
Insurance Coverage:2019-02-12T10:29:58+00:00

Hart Entertainment Inc. is fully insured and we carry $5 million dollars of general liability insurance for each event.

TSSA Policies/Compliances:2019-02-12T10:29:41+00:00

Hart Entertainment is licensed with the TSSA (Technical Safety & Standards Authority). All of Hart Entertainments equipment is certified under the policy guidelines of the TSSA. Our inflatable units are made with flame retardant materials and inspectedon a yearly basis.

Rain Policy:2019-02-12T10:29:27+00:00

We understand the weather can’t be controlled! Hart Entertainment offers an excellent rain policy. Upon confirmation of your event, we provide our clients with a rain cut off date. As long as we are contacted before that date (typically 48 hours prior to the event), your 50% deposit will be completely protected for another date and transferable for up to 1 year

What do your online prices include?2019-02-12T10:29:13+00:00

Our online prices reflect the rental costs only, which do not include staffing, delivery, or HST. Please contact a Hart Entertainment representative forpricing breakdowns & clarification

How long is an average event?2019-02-12T10:28:38+00:00

Hart Entertainment quotes are typically based an a 4-hour event, however we will customize every event to your liking.

Does Hart Entertainment have an open showroom of equipment?2019-02-12T10:28:06+00:00

With over 600 products to choose from, we do not offer a public showroom, however visits to our office or warehouse can be made by appointment only.

Does Hart Entertainment offer customer pickups for equipment rentals?2019-02-12T10:27:12+00:00

While we do our best to accommodate all of our clients, we want to ensure the success of every event. Therefore, all of our equipment must be handled and delivered with care to your event by our own Hart Entertainment event staff and vehicles.

What types of events does Hart Entertainment execute?2019-02-12T10:23:57+00:00

With over 20 years of experience in the events business, Hart Entertainment has worked on every type of event imaginable! From corporate holiday parties, to employee appreciation, team building, summer picnics, school fun fairs, and private events like weddings or Bar/Bat Mitzvahs, we’ll work with you to ensure your event is a success!

Does Hart Entertainment own their equipment?2019-02-12T10:00:13+00:00

Yes we do -all of our equipment is owned and operated by Hart Entertainment, stored on-site in our warehouse.